FREQUENTLY ASKED QUESTIONS

I am a nonprofit that does not have a fund at NVCF. How and when will I get the money I raise?


All monies raised during the North Valley Week of Giving will be disbursed within one month of the end of the event.




What if I want to keep accepting donations online after the Week of Giving is over?


Once the North Valley Week of Giving has concluded at 5 p.m. on December 7th, we can no longer accept donations for any of our nonprofit participants.

If you would like to retain our year-round online donation services, you are always welcome to meet with our staff about setting up a fund here at the North Valley Community Foundation. Start the process by connecting with us.




Is there a registration fee?


No! Our goal for the North Valley Week of Giving is to build capacity for the local nonprofit community, so we do not want to put up any barriers for participation.




What is the transaction fee?


Yes. Gifts will be charged a 2% administrative fee by NVCF, plus a variable merchant account fee of approximately 2% by Stripe, our credit card processor. Stripe's fee may vary slightly depending on the type of credit card used by the donor (Visa, MasterCard, Discover, etc.). This is the lowest fee for annual community foundation online fundraising events in the area. Similar events in Northern California have transaction fees that range from 5.2% to 5.85%.




Will donors get a tax receipt? If so, how?


A tax receipt will be emailed to every donor as soon as they give. If the donor does not receive their receipt within a few minutes, they may want to check their spam folder. If there is any trouble, email (WoG Email Address) and NVCF staff can provide the receipt.




Can I access my list of donors after the Week of Giving is over?


Yes! Donor lists will be available to all participants after the North Valley Week of Giving has concluded. Lists will be sent out to the main contact for each group after the conclusion of the North Valley Week of Giving.




Will I be able to see how much we have raised so far during the North Valley Week of Giving? How often will the information be updated?


Yes! There will be a complete list available with participants and funds raised The list will be updated each day by 5 p.m.





Image by John Schnobrich
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