The team at NVCF has been working hard to implement the Advisor Portal system to provide our Fund Advisors with up-to-the-minute information on their accounts. We are excited to launch this system in its current iteration and ask for your continued patience as we bring additional features online over the coming months.
Here’s how to get started!
The menu bar along the top of the window provides the following additional options:
Choose Fund – allows you to select a different account for which you serve as an advisor.
Contributions – provides in-depth information regarding each contribution received into the charitable account. You will note that an “Export” option appears on the far right side of the menu bar, which can be used to export information about each donation into a Microsoft Excel spreadsheet.
Grants – provides more detail about all grants paid from this charitable account. The top section provides a summary of grants by recipient (aka, grantee). Scroll down past the summary section to see an itemized list of grants paid in descending order (most recent first).
Statements – Fund statements are archived in one convenient location that can be accessed at any time by any of the fund advisors.
Files – Important documents related to this charitable account will be archived here.
If you access the Advisor Portal from a shared computer or device, we strongly encourage you to use the Logout option after completing each session.
I don’t see a recent expense reflected in my fund activity. Where is it?
At the present time, only Donations and Grants are displayed in the Advisor Portal. As always, detailed income and expenses will appear on quarterly fund statements. We are working with our system vendor to make all account activity visible in real-time. If you have a specific concern about an expense you do not see, please contact Courtney Brown at firstname.lastname@example.org.
I’ve lost my password. What should I do?
For security, the NVCF team cannot view your password. If you lose track of your password, please email email@example.com to reset it.
Other questions about Advisor Portal?
Contact firstname.lastname@example.org and let us know how we can help!